It is important to call out something which is not right – both to prevent things from going wrong or to respond when something wrong has happened
Living our code
Every concern is unique and will be handled slightly differently, depending on what it is and how you speak up.
Why is it important to speak up?
Preventing an incident can save a life, protect our communities and safeguard OceanaGold’s Values and reputation.
Responding to an incident appropriately can help us to learn from it, put things right and improve.
At OceanaGold we ask people to speak up – it is one of our key ‘Success Ingredients’.
In the moment
Whenever you see, hear or experience something which does not seem right, it is best to speak up in the moment.
But even if that moment has passed please speak up.
If you know of or suspect a breach of our Code, policies or the law, speak up.
If you are unsure
If you are unsure if something is a problem, you should still speak up. You do not have to be right; you just need to have reasonable grounds.
For smaller issues, it is often easiest to raise your concern directly with the individual it involves.
If you do not feel comfortable doing that or the matter is more serious, you can raise it with:
- Your supervisor
- Your supervisor’s supervisor
You can also contact any one of the following:
- a person in the People and Culture team
- a person in the Legal team
- a Whistleblower Protection Officer
- the Business Integrity team
- a member of the Executive Leadership Team
If someone speaks to you about your words or actions, take the time to understand their point of view, reflect on it and learn from it.
If someone reports a concern to you, please care. Make sure they feel heard and where appropriate escalate the concern through the appropriate channels.
If you are a people leader, take the time to learn how to handle concerns and foster a culture of speaking up.
We recognise speaking up isn’t always easy. We protect people who speak up about potential misconduct – if at any time you believe you are being treated unfairly because you raised a concern, you should reach out to the Business Integrity team for support.
Living our code
Our Code of Conduct is core to who we are and how we work. It is based on our values, sets expectations and guides our decisions.