Communities

• Listen and respond transparently, respectfully and collaboratively.
• Make an effort to get to know local communities and try to understand their interests and expectations as well as the impacts of what we do.
• Respect different cultures including their relationship with the land, water and natural resources.
• Provide communities with a transparent and accessible process for concerns, complaints and grievances.
• Respect the information given to us by communities.
• Provide appropriate training to people who are engaging with communities.

• Not hearing or respecting community views.
• Making assumptions or decisions on behalf of communities without testing it with them.
• Not understanding our biases or considering the cultural norms of communities.
• Not considering the potential secondary impacts of our activities – those that may occur later or at a different place including changes to people’s lives, local resources and infrastructure.
• Our engagement is not planned or resourced correctly and does not deliver value to the community.
• Not following our standards and requirements before we offer or approve sponsorships or donations.
• Not having the right processes to appropriately monitor and respond to community issues or concerns.

Do I know enough about local communities? E.g. how the local community makes decisions and what the community wants for the future.

Do I know the positive and negative impacts on others before I start my work?

Do I have the right training to engage with communities?

Am I authorised to represent OceanaGold at community events or in public forums?

Please contact the ​External Affairs & Social Performance or Community Relations team if you require any assistance.

Please also review the OceanaGold Communities Policy for more information.